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Career & Technical TrainingSussex Tech Adult Education  |  302-856-903518CERTIFIED GUEST SERVICES PROFESSIONAL(12 Hours)Today’s successful hospitality employee must have effective guest service skills in today’s competitive market. They must be able to engage and con-nect with their guest to go above and beyond the call of duty. Sussex Tech Adult Division is pleased to offer training and instruction through the American Hotel & Lodging Educational Institute (AHLEI) a recognized ex-pert in the feld of hospitality worker training.  The Certifed Guest Service Professional (CGSP®) designation through AHLEI provides recognition for those individuals that know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. Recog-nized worldwide, the CGSP®  designation is the highest acknowledgment of award winning guest service for employees in the lodging industry. Successful candidates who complete the program and pass the certifcation exam will receive a certifcate from the American Hotel and Lodging and Educational Institute and a certifcate of completion from Sussex Tech. Fee includes all classroom materials as well as one proctored test examination. For immediate registration or for more information contact Sussex Tech Adult Education at (302) 856-9035.Jan 16, 18, 23, 25, 2018     Tu & Th        6 – 9 pm       #MGSP118       $275

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